Introduction
Watch this video to learn more about the booking feature here
Edit to the Video: Please note the cancelation period is no longer 3 hours, but is instead now 1 hour.

Do I need to book capacity?
No, you do not need to book capacity when sending work to No-More. However, No-More is build on a first come, first serve principle which means that we are not able to guarantee that we can manage your work load when you are not using bookings. When you book capacity, you will be in front of other clients that are trying to get their work through No-More.

Where do I book capacity
Bookings are done via our Customer Portal under the booking tab
Required inputs for a booking

Submission time
The time that you are going to send us your slides. The hand-in time must be at least 8 hours into the future.

Deadline
The time that you would like your slides completed.

Number of slides
The number of slides within each type of work (visual enhancement, brush-up or recreation). Please also make sure to inform us if the slides are using Think-Cell.

How many slides can you do
The number of slides that we can do depends on the time elapsed between the submission time and the deadline as well as the type of work.

Terms

I need to cancel my booking
Within the first hour of us receiving your booking, you can cancel the booking without any cost.
After the initial 1 hour of us receiving the booking, the request will be charged a maximum of 5 hours. The only exception is if the task was already smaller then 5 hours.

Automatic cancellation
If the slides have not been sent to NoMore 1 hour after the submission time, the project will be automatically cancelled. In this case you will be charged 5 hours maximum. The only exception is if the task was already smaller then 5 hours.

Missing the hand in by less than 1 hour
If you miss the deadline for handing in your files, you can choose whether NoMore works on a reduced number of slides, changes the scope of the work (e.g. reduce the slide count or do brush-up instead of visual enhancement) or extend the deadline for having the file delivered. This delay in handing in the files may also affect the Designer Reserved Capacity Hours, and may imply an increase of hours over the original Scope.

I´m going to send less slides than I have booked
If you send less slides than the booked capacity, we will rescope the request once more charging a minimum of 5 hours. The only exception is if the task was already smaller then 5 hours.
Since the amount of work will be less, the original deadline should not be changed.

I'm going to send more slides than I have booked
If you send more slides than the booked capacity, we will check if we can rescope the request and most likely will require a deadline extension.
And if not possible to rescope then the excess slides will be treated as a new task under the first come, first serve rules.

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