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• Pricing model

  Introduction There are three types of payment models (Pay-as-you-go, Pre-paid credits or Subscription) that you can choose from. The choice of model will affect the price per hou and, the invoicing method. How to choose the payment model If you are the Account Owner, the payment model change be changed via our Customer Portal. ![Choose Payment Model](https://storage.crisp.chat/users/helpdesk/website/9d091aVery popular

• Credit Card vs Bank Transfer

  Type of payment methods Default payment method The default payment method are Credit Card. In order to pay with Credit Card, you need to have a valid Credit Card associated with your account. Payment with bank transfer Invoices are issued at the end of the month. Eventhough your payment method are bank transfer, the invoice can still be paid with credit card. Payment with Credit Card Invoices are issued at the eVery popular

• Payment Terms

  Currencies All prices are denoted in USD but are converted to your chosen currency using the exchange rate www.xe.com on the day of the invoice being issued. Choice of Currency You can choose to be invoiced in USD, EUR, GBP and DKK and exchange rates are determined on the day of the invoice being issused using www.xe.com Payment days Our standard payment terms are 15 days. Payment terms of more than 15 days can be negotiated but might affect the price per hour. For clients witVery popular

• Top-up of Credits

  This article are only relevant for companies on a credit pricing plan. Manual Top-up of Credits (defaulted) When a user submit a task that will take longer than the credits that are left on the account, the top-up method will be determined based on the settings on the customers account (see below). Any user can approve the purchase new credits The Project Manager will reach out to the user to get their confirmation on the purchase of additional credits. Only the account manaSome readers

• Invoicing

  When do you recieve an invoice Invoices are sent an the end of the month and covers the spent through that month. Standard invoice specifications The invoice show the total number of hours used through the month by a given user and on a particular project code / reference identification. Read more about project codes here. As a manager, you can track the spent across months and project codes via the [spent tab on the customer platform.](https:/Few readers

• Late payment fees

  When If the payment of an invoice has been delayed for more than a month then the late payment fee gets added. Amount NoMore charges a late payment fee of two per cent (2%) per month Case by case We respect the complexity of large organizations and therefore will void the late fees. The decision to void the late payment fees will be made on a case by case basis.Few readers